What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My form shows disabled

    Asked by StrawberrySocial on March 15, 2016 at 05:19 PM

    I want to be able to send my form or put it on my website. It says it is disabled. How do I enable it? 

    suspended account
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    JotForm Support

    Answered by Mike on March 15, 2016 at 06:09 PM

    Thank you for contacting us.

    Your account was disabled by our automated anti-phishing filter due to login/password fields on your form.

    The account has been re-activated now. However, I would like to inform you that according to our Terms we do not allow user credentials data collection.