JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Currently, new wizard for "Emails" is opened for 50% of our users, that's why you can't access it. However, if you want to try it, you can add "&test" parameter to your form edit URL and it will redirect you to our new wizard.
Please, see the example URL from the below:
If you need any extra assistance, please do let us know.