- _novexAsked on March 17, 2016 at 05:53 PM
(see attached screenshot)
We would like the ability to have "Account No. (office use only)" appear on the completed PDF's. However at this point it does not appear because the customer completing the form does not enter anything in that section.
- JotForm SupportBDAVIDAnswered on March 17, 2016 at 05:59 PM
You may require the field, so the user must enter the number:
If you want that number to be automatically generated, you can use the Unique ID widget: http://www.jotform.com/help/79-Add-Custom-Unique-IDs-to-your-Form-Submissions
Let us know if you need more help.
- _novexAnswered on March 17, 2016 at 06:04 PM
We want to put a specific number in that field for each new account once the form has been completed. Therefore it would be useful to have that section appear on the PDF regardless of it being empty for admin purposes. Is that possible?
- JotForm SupportKevin_GAnswered on March 17, 2016 at 06:24 PM
Try allowing the PDF file to show empty fields, while on the submissions page you only need to click on the settings icon and then un-check the option Auto hide empty fields.
The field will be shown even if it is empty.