What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How to add a component to PDF?

    Asked by _novex on March 17, 2016 at 05:53 PM

    (see attached screenshot)

    We would like the ability to have "Account No. (office use only)" appear on the completed PDF's. However at this point it does not appear because the customer completing the form does not enter anything in that section. 


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    JotForm Support

    Answered by BDAVID on March 17, 2016 at 05:59 PM

    You may require the field, so the user must enter the number:

    If you want that number to be automatically generated, you can use the Unique ID widget: http://www.jotform.com/help/79-Add-Custom-Unique-IDs-to-your-Form-Submissions

    Let us know if you need more help.

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    Answered by _novex on March 17, 2016 at 06:04 PM

    We want to put a specific number in that field for each new account once the form has been completed. Therefore it would be useful to have that section appear on the PDF regardless of it being empty for admin purposes. Is that possible?

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    JotForm Support

    Answered by Kevin_G on March 17, 2016 at 06:24 PM

    Try allowing the PDF file to show empty fields, while on the submissions page you only need to click on the settings icon and then un-check the option Auto hide empty fields. 

    The field will be shown even if it is empty.