- delnullAsked on March 17, 2016 at 06:35 PM
If that makes sense....
our form, sicboy order form... the one with over 2000 submissions is the problem. When a customer fills out the form, submits it, then he gets an email with a copy of the form he filled out. If he then relies to it, it goes to the email address firstname.lastname@example.org. This is wrong. It Should go to our main email address, email@example.com.
I can find nowhere in out account where this delnull address is set up.
Can you please help
- JotForm SupportKevin_GAnswered on March 17, 2016 at 06:52 PM
This is because that email address is on the "Reply-to" settings in the email autoresponder, you should replace that email address with the one where you want to receive your submitter to reply.
Hope this helps.