What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    How to delete rows in a Matrix field.

    Asked by gmulliken on March 18, 2016 at 10:44 AM

    Good Morning:

    I have created a survey using the matrix format. I want the responder to only have a choice of four possible responses in a single horizontal line. I have tried deleting the "row" part of the matrix and keeping the four responses on the column. However the original rows with the wording keep appearing in preview.

    Can I fix this?


    Thanks, GM

    Page URL:

  • Profile Image
    JotForm Support

    Answered by BDAVID on March 18, 2016 at 11:45 AM

    If you want to delete rows, simply select your matrix, click on the gear icon, and click on "Edit Properties", you will see the rows options, delete the ones you don't want to show, finally save and preview your form:

    Also, it looks like your font-size is too small, you might want to increase it:

    Just inject the following CSS codehttps://form.jotform.com/60774185405963 

    .form-all {

    font-size: 15px !important;


    Let us know if you need more help.