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DTSSAsked on March 18, 2016 at 6:31 PM
I can't seem to get much done building a form because your system constantly tries to save and hangs and hangs, leaving me no option but to refresh and lose all the work I did. It's taken two and half hours to add a couple fields because of this nonsense. I have 10gig high speed Internet, plenty of RAM, etc.
Off to a poor start. I'll give this till the end of my patience and chose another company to utilize if this continues.
Mark
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Kevin Support Team LeadReplied on March 18, 2016 at 6:53 PM
I have checked your forms and I was able to save them without any problem, I also noticed that you have some conflict on the conditions in one of your forms, I would suggest you to fix it:
Could you please share us a screenshot of the web console when this problem occurs?
If you are using Google Chrome these keyboard shortcut will help you to get the console.
Windows: Ctrl+Shift+J
Mac: Cmd+Opt+J
This guide will help you to upload images with your post: https://www.jotform.com/answers/277033-How-to-add-screenshots-images-to-questions-in-support-forum.
If there is something causing this problem then we should be able to see it on the web console.