What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form not found This form has been deleted by the owner.

    Asked by RichBitch on March 19, 2016 at 12:39 PM

    When I clone my own forms, I keep getting a Form not found This form has been deleted by the owner. Try contacting the owner of this form. error.  I have cleared form caches in chrome and jotform, but no joy.  

     

    Also, often saves take a while to show in preview, is this normal.  Thanks

     

     

     

    Page URL:
    https://form.jotformeu.com/60784603380355

    JotForm preview div thanks
  • Profile Image
    JotForm Support

    Answered by Charlie on March 19, 2016 at 02:52 PM

    I'm checking my account and can't replicate the problem. May we know how you are cloning your forms? Are you using the "Clone Form" button as mentioned in this guide: https://www.jotform.com/help/27-How-to-clone-an-existing-form-from-your-account 

    I also tried cloning the form using the form URL as mentioned here: https://www.jotform.com/help/42-How-to-Clone-an-Existing-Form-from-a-URL 

    But I did not get any errors. 

    If it is possible, perhaps you can create a simple test form for us, and we'll try cloning it directly in your account to see if we can recreate the problem. Apologies for the inconvenience.

     

    For the other concern you have regarding saving changes. I opened a separate thread for it so that we can discuss it further. Please refer to this link instead: https://www.jotform.com/answers/798373. We will address it there shortly. Thank you for your understanding.