What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Storage space is not resetting after deleting files.

    Asked by envisionmasteringstudios on March 19, 2016 at 11:42 PM

    My storage space is not resetting to zero after I delete files, please help reset my space.

    Page URL:

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    JotForm Support

    Answered by BDAVID on March 20, 2016 at 12:07 AM

    I see you have deleted your submissions, I have manually reset your upload size limit:

    If you need anything else, please open a new thread, we will be glad to assist you.