What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I recently upgraded my account from bronze to Silver.

    Asked by 100blackmen on March 21, 2016 at 02:43 PM

    I recently upgraded my account from bronze to Silver. The paymemt has posted from my Paypal account, but my forms are still being blocked. How can I correct this quickly? I have multiple forms that are used everyday by my client.

    Thanks,



    This is a re-post of a comment on How to Upgrade My Account

    My Forms thanks paypal account my account
  • Profile Image

    Answered by victor on March 21, 2016 at 02:53 PM

    Sorry for the inconvenience. I noticed that your account was block due to OVERLIMIT. I have reset the counter and you should be able to open and view your forms properly.

    If you have any other question or issue, please do not hesitate contacting us.