What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can I submit my JotForm using the Web Server's IP Address that it is displaying on?

    Asked by maxburst on March 21, 2016 at 07:19 PM

    Hello Support,

    We are long time Jotform users and big fans of the product. I am faced with a challenge that I am hoping you can help me with. We have a simple form that is configured to do an HTTP Post and it is working just fine except we need it to come from the web servers IP Address that this JotForm is displayed on.

    Right now the JotForm being submitted is coming from the local users IP address and not from the server it is being displayed on. This makes our web services system deny the post submission from the JotForm because we need to allow only a set IP Address for this to work. Is there anyway we can do this?

    Thank You
    Andrew Ruditser

    Page URL:
    http://planetpayment.maxdroplet2.maxburst.com/partners-support/

    JotForm displaying how how can i
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    JotForm Support

    Answered by BDAVID on March 21, 2016 at 07:48 PM

    Unfortunately, it is not possible to change that, and as far as I know, we don't have a widget that will capture the Web Server's IP address where your form is embedded.