Notifier and autoresponder emails are coming in blank, despite the information being logged on Jotform submissions

  • Profile Image
    centreeducation
    Asked on March 22, 2016 at 11:31 PM
  • Profile Image
    Chriistian
    Answered on March 22, 2016 at 11:58 PM

    Can you please provide us with the name and the URL of the form where you encountered this issue? This would help us investigate your issue further.

    In the meantime, I would suggest deleting the old notification and autoresponder, then creating a new one to fix the issue. Here are a couple of guides that may help: 

    Setting Up Email Notifications

    Creating a Form Autoresponder

    Do let us know how it goes.
    Regards.