My form is not working

  • solidinnovationstudio
    Asked on March 23, 2016 at 2:55 AM

    Hello, My form is showing as locked, I don't know what is going on, even a template was doing the same thing

  • Chriistian Jotform Support
    Replied on March 23, 2016 at 3:58 AM

    It appears that your account was auto-suspended by our phishing detector due to a violation of jotform's terms. Please note that collecting sensitive information such as login credentials or passwords is not allowed in Jotform.

    "Collecting Sensitive Information. You may not use the JotForm to collect certain types of sensitive information, including but not limited to credit card information and any type of login credentials."

    To lift the suspension, I would suggest removing the user and password field in your Boosting Registration form and refrain from adding such fields again.

    My form is not working Image 1 Screenshot 20

    Let us know once the password field has been removed.
    Regards.