What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form not Saving after Adding Options to Dropdown list

    Asked by swapna_summit on March 23, 2016 at 10:14 AM

    I have come across a problem where my form is not saving, after me adding a set options to 20 drop down boxes on the form. 


    Please help as this is urgent that I get my form out to a client. 

     Link: https://form.myjotform.com/60823120110536

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    JotForm Support

    Answered by jonathan on March 23, 2016 at 10:25 AM

    I cloned your form http://www.myjotform.com/form/60823120110536 and test Saving, but I did not encounter the same problem.


    Can you please try first logout of JotForm and close the Form Builder. Then, close all open browsers.

    Retry again by logging back to JotForm and use the Form Builder.

    You may also disable first the Auto Saving of the Form Builder

    user guide: How-to-Disable-Auto-Save

    Let us know if issue still persist.

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    Answered by cooperfoundation on March 23, 2016 at 10:42 AM

    I had the same issue

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    JotForm Support

    Answered by jonathan on March 23, 2016 at 10:56 AM

    @ cooperfoundation 

    Please create your own thread about your problem. 

    Use thi link https://www.jotform.com/contact/ to post. Provide as much details as you can and we will attend to it shortly.