What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Jotform has exceeeded its allocated quota

    Asked by lmj1234 on March 23, 2016 at 12:04 PM

    Please help me resolve this issue so that we can publish a link to our form. Art in the Garden 2016.

     

    Thanks,

     

    Laura

    Page URL:
    https://form.jotform.com/60564723830152

    allocated quota exceeded limits storage storage space
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    JotForm Support

    Answered by mert on March 23, 2016 at 12:28 PM

    Hi Laura,

    According to my checks, you have reached limits for "Upload Space". So, you can easily beat this issue by deleting some of your previous submissions on "Submissions". Please, check the following image to see the functionality of the "Submissions":

     

    Please, don't forget to let us know the results.

    Regards.

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    Answered by lmj1234 on March 23, 2016 at 12:37 PM

    I deleted all submissions for 2015 and 2016, and it still says "over quota" when I go to the link for the 2016 form.

    Laura

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    JotForm Support

    Answered by ashwin_d on March 23, 2016 at 01:10 PM

    Hello Laura,

    I did check your account "lmj1234" and it seems to be currently in good shape. The form #60564723830152  is not in your account but in master account "MelindaBurt" but that is also in good shape. Please check the screenshot below for the usage of both account:

      

     

    Thank you!

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    Answered by lmj1234 on March 23, 2016 at 01:25 PM

    Thank you for checking this. It is a little confusing having two accounts, but we have had two users creating the forms.

     

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    JotForm Support

    Answered by Jan on March 23, 2016 at 01:46 PM

    I checked both accounts (lmj1234, MelindaBurt) and I can see that they are in good condition. Let us know if you still have any issues with your forms. Thank you.