What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My form is disabled

    Asked by Jerryskate on March 24, 2016 at 04:27 AM

    Hi! I tried to create my first form today - but its getting the My form is disabled error. 


    Any idea why? 

    Page URL:

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    JotForm Support

    Answered by Chriistian on March 24, 2016 at 04:49 AM

    I checked your account and I noticed that your account was automatically suspended. We have an automated anti-phishing system which checks all forms and mark them with probability of being used for phishing activities.

    I checked your forms and I can confirm that it's not being used for any phishing activities. I have activated your account now. Your forms are now accessible. Please do avoid creating blank forms (forms with no fields such as this - http://www.jotformeu.com/form/60143230962346) as our phishing detector consider this as phishing form. 


    Do let us know if you need further assistance.