What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I cannot find my template

    Asked by adsmith6714 on March 24, 2016 at 02:01 PM

    You sent me a link, but when I click it there is no template. I have made a template for my form three different times and I cannot find it when I look for it. Please help!

    template find cannot cannot find
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    JotForm Support

    Answered by Kiran on March 24, 2016 at 02:39 PM

    Please be noted that all the templates submitted will be reviewed by our team and the templates may have been removed or not published if not found relevant. I have checked the link provided by our colleague and see that there are no templates listed. Could you provide us with the form ID/URL that you have created and submitted as a template, so that we will try to locate the form template. 

    We will wait for your response. Thank you!