What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
It looks like the theme has disabled the labels on the form. Due to the background, the sublabels are not being displayed on the form. You may get the sub-labels displayed by changing the text color in Color Scheme section from the Form Designer.
If you want the labels to be displayed on the form, you may enable them and change the color from the Label styles section as shown below:
Hope this information helps!