What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Can we store files in Jotform Server

    Asked by Jennifergrainger on March 26, 2016 at 05:23 PM

    Is Jotform a suitable place to store digital downloadable products or is it better just to use Jotform to collect payment and have the thank you page offer links to PDFs and audios stored elsewhere?



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    Answered by victor on March 26, 2016 at 05:31 PM

    Thank you for contacting us. JotForm is not really meant to store files. Depending on the plan, the storage limit could be reach very quickly. When this occurs, your account will be suspended and you will no longer be able to receive submissions.

    A free plans only has 100MB of storage space. It would be better to this files uploaded in a dedicated storage server.

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    Answered by Jennifergrainger on March 27, 2016 at 11:44 AM
    Thank you!
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    Answered by victor on March 27, 2016 at 11:56 AM

    You are very welcome. If you have any other question, please feel free to contact us.