What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
If I understand you correctly you, you are indicating that the email notification sent is not going in your INBOX. It is going into the UPDATE folder (label). If this is the case, I recommend you verify if you have any filters that are causing the notification to be move there. You may want to review the google support page on how to create and verify filters