How Can I Collect My Clients Social Media Log In Credentials in Jotform

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    Asked on March 26, 2016 at 07:05 PM


    I am a social media manager and I am not able to create a form for my clients that asks them to input their social media profiles log in information. This is a service they have paid for and we post and manage their accounts on their behalf. We have set up an onboarding form in Jotform that automatically disables the form because of those field form questions. Is there a work around solution or how can I disable that phishing filter? The only way the form is live now is because that wording has been taken out and instead just asks for their profile links. Please advise.


    Thanks in advance!

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    Answered on March 26, 2016 at 08:56 PM

    This will not be possible, we do not allow using our forms to collect login credentials, please check our terms of use: 

    "Phishing. You agree that Company may terminate your Jotform Service immediately if a form's purpose is found to be deceptively obtaining: sensitive credit card information, social security numbers, user login credentials, or other sensitive personal information. All these activities are considered as Phishing and any account along with the violating forms will be suspended immediately."

    Let us know if you have more questions.