What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Change our account status

    Asked by SouthwestPPA on March 28, 2016 at 12:02 PM

    Please change our account back tot he comp one, until we begin registrations for our next event.  I wan to be sure I do not lose what is already in the system. 

    status account status next system in
  • Profile Image
    JotForm Support

    Answered by KadeJM on March 28, 2016 at 01:09 PM

    I apologize but I'm not sure that I understand what you mean by "comp one".

    Did you mean that you want to stop your subscription plan maybe? or?

    You can downgrade or upgrade as you wish when you want and you will not lose any of your submission data.