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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    My form doesnt work properly on Ipone 5S

    Asked by sterlingbrowngroup on March 29, 2016 at 04:44 AM

    On Iphone 6S Plus the form scrolls perfectly and no movement side to side.  

    On iPhone 5S the form moves from side to side.

     

    Is there a fix for this? 

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    JotForm Support

    Answered by beril on March 29, 2016 at 05:06 AM

    I've tested your form on my phone. I am able to reproduce the same issue that you're having on iPhone 5s. While you are scrolling vertically it is also scrolling horizontally because it is occupying more than the width of the mobile width itself. To solve that issue, we would appreciate if you could add the CSS code below from Designer.

    @media screen and (max-width: 480px), screen and (max-device-width: 768px) and (orientation: portrait), screen and (max-device-width: 415px) and (orientation: landscape){

        .form-all {

            width : 100% !important;

            overflow-x : hidden !important;

        }

    }

    At that time, it will work as expected on iPhone 5S.

    If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you.

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    Answered by sterlingbrowngroup on March 29, 2016 at 05:11 AM

    Thats great thanks, worked a treat.

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    JotForm Support

    Answered by beril on March 29, 2016 at 06:31 AM

    You're most welcome and thank you for confirming. We are glad to hear that the issue has been resolved for you.

    Fell free to contact us anytime. We will be happy to assist you.