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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Confirmation Email not showing all fields

    Asked by TMGBackOffice on March 29, 2016 at 08:24 AM


    I am not sure why, but the confirmation email that we send out is not showing all the fields we selected. It pulls everything except for the Address and City fields.

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    JotForm Support

    Answered by Kiran on March 29, 2016 at 09:49 AM

    As I check your JotForm, I see that there are two different address fields related to client and property. It seems that you are listing the address and city fields from the Client Info and I think it should be from the Property Info section.

    If so, please replace the fields with {address} and {city} in the notification email and see if that helps. Let us know if you need any further assistance. We will be happy to assist.