What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form submissions displaying only date. Where is my data?

    Asked by LordAcoustic on March 29, 2016 at 04:36 PM

    Good Afternoon,

    Whenever I look at *any* of the individual submissions for *any* of the forms I created, all I can see is the creation date and nothing else. Could you let me know where my data is?

    Thanks

    Submissions thanks all and blank
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    JotForm Support

    Answered by Kiran on March 29, 2016 at 06:50 PM

    Sorry for the inconvenience this may have caused. There was a database migration done some time back which might have caused this issue. However, I've now synchronized your account with our old database now. I see that all your submission data of the forms is displaying properly.

    Please check and let us know if you need any further assistance. We will be happy to assist. 

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    Answered by LordAcoustic on March 29, 2016 at 07:07 PM

    Thank you Kiran! Looks like it is all there and your title for my discussion post is much more informative! Thanks again!

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    JotForm Support

    Answered by liyam on March 30, 2016 at 12:29 AM

    On behalf of my colleague, you are welcome.  Feel free to let us know if you have other questions or concerns.

    Warm regards.