- grupodesAsked on March 30, 2016 at 03:25 AMDear Sirs of JotForm, sending gently only over this email to see if you can clear the "109" test emails I sent to include the name of my company "Grupo Desenvolver" in the shipping field From Name, as these 109 that tried to resolution my case will miss the free usage period of account JotForm. Feel free to make the decision that found more just. Cordial greetings. Marcelo Silva, Florianópolis, Brasil.
- JotForm SupportChriistianAnswered on March 30, 2016 at 03:33 AM
I do believe the "109" that you are referring to are the Form Views, and not the emails. I checked your account and I can see that the current form views is at 109. Unfortunately, we cannot clear the form views in your account. Please note that the Form Views limit for free accounts is 1,000. So your form views is still far from reaching the limit (109 out of 1,000).
Furthermore, the form view limits will reset to 0 during the first day of the next month (April 1). Since it is March 30 at the time of this writing, you can simply wait until April 1, and your Form Views count will reset to 0 again.
Hope this helps. Do let us know if you need further assistance.