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    Thank you page not updating

    Asked by seekingmichigan on March 30, 2016 at 12:07 PM

    Cloned form from previous year and made changes to a few items, like the thank you page. The thank you page goes to a custom thank you page from last year, even though in the form editor it displays all of the changes I've made.

    Page URL:
    https://form.jotform.com/60816020169955

    Screenshot
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    JotForm Support

    Answered by david on March 30, 2016 at 01:58 PM

    I cloned your form to test it and I was able to update the thank you page text without issue:

    When I saved the changes, they remained after refreshing and editing the form.  I was also able to update the thank you page to a different URL.

    There is a conditional thank you page, you may need to also remove the condition in order to correctly update the page: