What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    CANCELAMENTO DE CONTA

    Asked by LEONARDO_LQF on March 30, 2016 at 05:44 PM

    Estou com uma dúvida.

    Caso eu faça o upgrade da minha conta , debitado no cartão de credito, como farei para cancelar se precisar?

    Qual o procedimento? Quanto tempo antes precisa avisar?

    obrigado

    cancelar cancel subscription downgrade
  • Profile Image
    JotForm Support

    Answered by jonathan on March 30, 2016 at 10:18 PM

    I am sorry I may not have fully understand your question due to different language. I can only understand English.

    But if I am not mistaken I think your question was -- if you can cancel the subscription anytime oncee you have upgraded to the paid plan.

    The answer is YES. You can cancel the subscription and get back to FREE plan anytime.

    You may refer to this user guide as well.

    How-to-Downgrade-Subscription-Back-to-Free-Account

     

    Hope this help. Let us know if you need further help.