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    Pre-population using condition is not working for me?

    Asked by Anista_01 on March 31, 2016 at 12:50 AM

    Hi Guys,

    Love, love, love Jotform !!!

    I'm using conditions to pre-populate an email field and can't seem to get it working. Would really appreciate you help.

     

    Page URL:
    https://www.jotform.com//?formID=60897623769878#

    Screenshot
  • Profile Image
    JotForm Support

    Answered by Charlie on March 31, 2016 at 03:39 AM

    To resolve that issue, please follow the screenshot below:

    Basically you need to:

    1. First, edit your existing condition and select "Calculate a field's value" in the "DO" statement.

    2. You'll noticed that the "E-mail" field is on "0-9", click it to switch to "A-Z".

    3. Click the save button.

     

    What happens is that your field's value is copying the text input as it is when you use the "A-Z" type variable.

    Let us know if that works.

  • Profile Image

    Answered by Anista_01 on March 31, 2016 at 09:44 PM
    Hi Charle,
    Thank you thank you thank you ... it works :)
    I'm hoping you can help me again :)
    I'm using another theme and have just noticed the language is not
    english when an error occurs (field is not filled). Please see below.
    [image: Inline images 1]
    I would be grateful if you could please let me know how to correct. The
    form is https://form.jotform.co/60557183930862

    *Dujon Zivic*
    Director
    *If the grass looks greener on the other side… Stop staring. Stop
    comparing. Stop complaining and start watering the grass you’re standing
    ...
  • Profile Image
    JotForm Support

    Answered by Charlie on April 01, 2016 at 01:14 AM

    You are welcome. To better assist you,  I have opened a separate thread for the follow up concern you have. Please refer to this link: https://www.jotform.com/answers/807853. We will answer it there shortly.

    Thank you.