- euro2016Asked on March 31, 2016 at 04:12 AM
Les pièces jointes au formulaire ne s'ouvrent plus
- JotForm SupportChriistianAnswered on March 31, 2016 at 05:05 AM
It appears that your account has exceeded the limit of upload space available. This is the reason why you cannot open the file attachments from your form. Free accounts have an upload space of 100MB, and your current uploads is at 113.05MB. To resolve the issue, I would suggest you delete some of the submissions in your form that have files attached to them. If you do not want to delete the submissions, then you will need to upgrade your account so you can have more upload space available. You can upgrade your account by following this guide: How to Upgrade My Account
Do let us know if you need further assistance.