What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Comment ouvrir les pièces jointes

    Asked by euro2016 on March 31, 2016 at 04:12 AM

    Les pièces jointes au formulaire ne s'ouvrent plus

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    JotForm Support

    Answered by Chriistian on March 31, 2016 at 05:05 AM

    It appears that your account has exceeded the limit of upload space available. This is the reason why you cannot open the file attachments from your form. Free accounts have an upload space of 100MB, and your current uploads is at 113.05MB. To resolve the issue, I would suggest you delete some of the submissions in your form that have files attached to them. If you do not want to delete the submissions, then you will need to upgrade your account so you can have more upload space available. You can upgrade your account by following this guide: How to Upgrade My Account

    Do let us know if you need further assistance.