What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Submissions are blank

    Asked by uroscrncevic on March 31, 2016 at 06:32 AM

    Hi Support Team,


    Can you please help me with an issue that i have. I can't see submissions. everything is blank for me (i can only see the date of submission). And I am supposed to see the pictures and details. please resolve this issue for me, and if there are any adjusting please let me know and i will inform my superior to do it on his own next time.





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    JotForm Support

    Answered by Jan on March 31, 2016 at 10:57 AM

    I understand that you are using a sub-user account and you were granted permission to view submissions by the main account of this form (https://www.jotform.com/42933488633363).

    Can you please try logging out in JotForm. After that, close and re-open your browser. Please log back in to your account using this link: https://eu.jotform.com

    Related guide: How-to-Share-Forms-with-a-Sub-Account-User

    Hope that works. Let us know if it is still the same. Thank you.