You need to sort the encryption out

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    NNFTechMan
    Asked on March 31, 2016 at 12:20 PM

    The encryption is an absolute pain in the arse.  It is making the form unusable.  I can't see any information and I don't want to have to clear my cache for every single entry.  Take this option off as it does not work.  I hav e tried using it with latest FF and chrome.#

     

    Rubbish encryption - remove it! fix it!

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    Jeanette
    Answered on March 31, 2016 at 03:56 PM

    Encrypted data can only be seen from the submissions view using your encryption key.

    It is not possible to see the data if you download the submission though.

    Please take a look at this guide for further help:

    http://www.jotform.com/help/344-What-are-Encrypted-Forms-and-how-to-use-them-as-expert