What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why does Paypal coupon code just keeps thinking ?

    Asked by woolebull on March 31, 2016 at 03:26 PM

    Trying to apply coupon code to a payment and when i hit apply it just keeps spinning and acting busy.

    Page URL:
    https://form.jotform.com/52995495869179

    Screenshot
    and busy a spinning
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    JotForm Support

    Answered by BDAVID on March 31, 2016 at 05:00 PM

    I checked your form, and it does not have any coupon code called "pepsi". Upon trying one of your codes in your form, I could not replicate the issue, it works as expected:

    Please let us know if the issue still persist, it might a been a temporary delay, or internet connection problem.

     

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    JotForm Support

    Answered by BDAVID on March 31, 2016 at 05:08 PM

    Hi again, this was a temporary glitch in our system, but it has been fixed now. So, as shown on the previous message, it is working as expected, let us know if you need more help.