What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Alternative to Mandrill to use the email question as a custom sender email

    Asked by Hardyc on March 31, 2016 at 06:00 PM

    I'm sure there are many users that require this functionality.  I agree with OP this needs to be a function.  I was under the impression that using your own SMTP server you could achieve this, but setting up your own SMTP server just is another way yo have a validated account.

    Please jotform add this functionality

    custom email custom sender sender email mandrill
  • Profile Image
    JotForm Support

    Answered by jonathan on March 31, 2016 at 06:05 PM

    I have forwarded this as a feature request ticket to our higher team support.

    We cannot provide you any ETA as to when this will be available. But we will notify you here for any news/updates on the status.

    Thanks.

  • Profile Image

    Answered by Tozando on April 13, 2016 at 09:33 PM

    Dear Jotform support,

    We have been using Jotform with Mandrill for a long time now and it worked fine until now, but since Mandrill is going to be merged with Mailchimp and become a paid service on the 27th of April, I really hope you have new solution for using our e-mail questions as the custom sender e-mail or else we will have a lot of extra work to do after the 27th...
  • Profile Image
    JotForm Support

    Answered by jonathan on April 13, 2016 at 10:37 PM

    @ Tozando

    We will respond to your concern here https://www.jotform.com/answers/818060

    Thanks.

  • Profile Image

    Answered by Tozando on April 13, 2016 at 10:45 PM