What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    HTTP Thank you URL does not show a preview on the Thank you Wizard

    Asked by RainbowChorale on April 01, 2016 at 02:18 AM

    New question:

    Thank you page widget problem  (feel free to move this question to a separate conversation or issue)

    Since we are discussing your new widgets . The "Thank you" widget has a little "bug."  When I first encountered it, the thank you page was displayed in the view window. Now, nothing appears, and I am forced to press "change page link" to see what was inputted. I then have to open a separate browser window to test that the link is correct.  It some one could look into that, it would be appreciated.

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    JotForm Support

    Answered by EltonCris on April 01, 2016 at 07:05 AM

    It is due to security error. This is how a browser normally react when an HTTP element is embedded on HTTPS page. Your thank you URL is on HTTP while you are editing your form on HTTPS. For now, in order for the preview to appear, please load the form builder on HTTP.

    I have also raised this to our developers so they can further investigate and hopefully, find a way to load HTTP URLs on the thank you page while editing over HTTPS protocol.

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    Answered by Knoterp on April 01, 2016 at 07:26 AM

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    Answered by David Byers on April 01, 2016 at 10:24 AM

    EltonCris,

    Yes. the preview shows up when I change the URL to http from https. When I log in and edit the form, it defaults to the secure URL. So, I'm unclear whether this is an issue on my end or yours?

    For now, it's an easy thing for me to adjust. Thanks for your reply

     

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    JotForm Support

    Answered by BDAVID on April 01, 2016 at 12:37 PM

    It's not an issue, it's something that is currently setup that way. My colleague has already raised a ticket to our second level to see if there is something that can be done about it. You will be notified via this thread if there is any updates on this matter.