What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I am getting error message "Form not found. This form is disabled."

    Asked by Ahurley24 on April 01, 2016 at 10:34 AM
    publish message and Getting
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    JotForm Support

    Answered by ashwin_d on April 01, 2016 at 12:46 PM

    Hello Ahurley24,

    Upon checking your account I found that it's suspended by our anti-phishing system. As your form "SID Qualification Assessment" has form field asking for "Password" which makes it suspected of being used for phishing. Please check the screenshot below:

    Authentication form can't be used in JotForm and creating such forms are against the Terms of Use. I have deleted the password label from the field and activated your account again.

    Kindly refrain from creating form with email/password, login/password or credit card details.

    Thank you!

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    Answered by Ahurley24 on April 01, 2016 at 02:10 PM

    I respect the sensitivity around Phisihing, however, if you explore the question is simply designed to make sure people know the password.  I can re-word.  I am assuming if I remove all will be well?

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    JotForm Support

    Answered by david on April 01, 2016 at 03:27 PM

    Yes, rewording this would be acceptable.  However, asking for any sort of log in details, no matter how it is worded, is against our terms of use and will likely result in your account being suspended once again.