What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    PayPal/Check option payment form

    Asked by rproelss on April 01, 2016 at 04:53 PM
    The second issue is that the fee schedule allows participants to select what they are signing up for and even if paying by check, they need to see both the field, "fee schedule" and the total, even if just in the email that gets sent to them.  In our spreadsheet that Jotform creates, we are also missing the payment amount information, so we don't know what they owe either.
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    JotForm Support

    Answered by BJoanna on April 01, 2016 at 05:11 PM

    If I understood you correctly you want to allow your users to select product on your form and once the products are selected if users select  Check option, product that they have selected should be shown on submission page of your form and inside of email that is sent to your users.

    I have cloned and tested your form and currently products that are selected inside of PayPal payment field will not be shown inside of submissions, if Check option is selected. This is happening because of the condition you have set inside of your form to hide Paypal field if Check option is selected.

    Workaround for this issue is to create list of you product fields outside of payment field. Then, same as now you will need to have payment option field. If the check option is selected your users will be able to submit the form and all submitted data will be shown on your submission page. If they select PayPal, Paypal payment filed will be shown and total amount will be passed to PayPal field and once your form is submitted your users will be redirected to PayPal. 

    To achieve this you will need to perform calculation inside of your form. Iside of this guide you can find how to do it: http://www.jotform.com/help/259-How-to-perform-calculation-in-the-form

    Then you will need to pass calculation to PayPal payment field:

    http://www.jotform.com/help/275-How-to-pass-a-calculation-to-a-payment-field 

    Hope this will help. Let us know if you need further assistance. 

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    Answered by rproelss on April 01, 2016 at 06:51 PM

    That makes sense.  I will set up the form as you suggest and post if I encounter obstacles.  Thank you!

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    JotForm Support

    Answered by Kevin_G on April 01, 2016 at 07:12 PM

    You're welcome, on behalf of my colleague. 

    Sure, if you encounter an issue do let us know, we will assist you as soon as possible with that.