Why my form is no longer displaying the fields?

  • RayK
    Asked on April 6, 2016 at 6:32 PM

    bienvenue!

     

    our form here (https://form.jotform.com/50553863263962) is no longer displaying on the front end. If i add new fields or elements, they can be seen but existing form elements cannot.

    i've also cloned the form, but the clone cannot be displayed either.

    it seems that in the HTML, each of the items (<li>) has the the style "display: none" added to them.

  • Kevin Support Team Lead
    Replied on April 6, 2016 at 7:39 PM

    Initially when checked your form I could not notice any CSS code that could be causing this, I checked the settings and nothing was there.

    I finally checked the conditions and disabled all of them and then I found that this is why your form is not showing the fields.

    Why my form is no longer displaying the fields?  Image 1 Screenshot 40

    Why my form is no longer displaying the fields?  Image 2 Screenshot 51

    Form is showing fields after disabling that:

    Why my form is no longer displaying the fields?  Image 3 Screenshot 62

    Please, check your conditions, seems like there are some conflicts that are not allowing your form to show all the fields, here is my cloned form with the conditions disabled: http://www.jotformpro.com/form/60967910659974

     

  • RayK
    Replied on April 7, 2016 at 12:01 PM

    yar! thank you! too many cooks in the kitchen i think

  • Kiran Support Team Lead
    Replied on April 7, 2016 at 1:08 PM

    No problem. Please check the conditions on the form and let us know if you need any further assistance. We will be happy to assist. 

    Thank you!