JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
A problem with showing / hiding fieldsAsked by aipptraining2 on April 07, 2016 at 01:49 AM
Hi, I am sorry this might be a bit long. But I've been trying to work with conditional logic for quiet sometime and sometimes works and other times it makes no sense what so ever.
For example I made one drop down field control all the other fields after it for example choice A will hide everything and only show Group A questions, choice B will do the same.
But my problem started when I made another condition with a drop down that falls under the first one and made that one UNHIDE some other fields thats when nothing works. I have tried many many times. and sadly nothing work.
I thought the system is contradicting itself for example Drop down A is hiding while drop down B is trying to Unhide. so i changed it all in another way and still doesnt work.
Please get back At me as soon as possible.
I have inspected your form and I saw that you have 10 show/hide conditions. I have tested your form and all of them are working properly.
Which conditions is not working and how do you want that conditions to work?
Please provide us more details what you are trying to achieve with your conditions.
Looking forward to your reply.
they really gave me a headache and a lot of errors, and I decided to change the single form into 3 different ones so thats why the conditions you tested worked. Anyway I am now happy with the way things are, thank you for your reply though
On behalf of my colleague you are most welcome. I am glad to know that you found a workaround for your issue. If you have any other concerns, feel free to contact us again. Cheers.