What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My form is showing blank

    Asked by VisitEurope on April 07, 2016 at 04:05 AM

    Yesterday it was not showing any submissions that I was trying to send in as a test. However, when I checked this morning they had arrived. 

    Today it is showing a blank page instead. Now, that I am checking again before submitting this ticket it suddenly has appeared again.

     

    You seem to have serious server issues. I hope that you can fix this asap. a non-reliable form provider is not the best solution for many companies especially when the deadlines are tight and you need to publish sth immediately.

     

    Below the link to the form if it has nothing to do with your servers.

    https://form.jotform.com/60963174712962

     

    Regards,

    G

    form is showing Submissions JotForm publish checked
  • Profile Image
    JotForm Support

    Answered by Charlie on April 07, 2016 at 05:35 AM

    I understand. Apologies for the inconvenience. It seems like there is indeed problem on the EU servers having a delay on pushing the changes on the form. I checked your form and it seems to be working as expected now. I have informed our back-end team about this problem for further investigation. Could you please try again? 

  • Profile Image

    Answered by stevedellar on April 07, 2016 at 05:43 AM

    working now

    thanks