My form is showing blank

  • Profile Image
    VisitEurope
    Asked on April 07, 2016 at 04:05 AM

    Yesterday it was not showing any submissions that I was trying to send in as a test. However, when I checked this morning they had arrived. 

    Today it is showing a blank page instead. Now, that I am checking again before submitting this ticket it suddenly has appeared again.

     

    You seem to have serious server issues. I hope that you can fix this asap. a non-reliable form provider is not the best solution for many companies especially when the deadlines are tight and you need to publish sth immediately.

     

    Below the link to the form if it has nothing to do with your servers.

    https://form.jotform.com/60963174712962

     

    Regards,

    G

  • Profile Image
    Charlie
    Answered on April 07, 2016 at 05:35 AM

    I understand. Apologies for the inconvenience. It seems like there is indeed problem on the EU servers having a delay on pushing the changes on the form. I checked your form and it seems to be working as expected now. I have informed our back-end team about this problem for further investigation. Could you please try again? 

  • Profile Image
    stevedellar
    Answered on April 07, 2016 at 05:43 AM

    working now

    thanks