What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Hide/Show not working for multiple conditions

    Asked by anderfernandes on April 07, 2016 at 03:36 PM

    I have a form for participants of an event. In the first field they have to selected how they are going to participate: as a "Sponsor/Vendor", "Artist", "Non-profit", "Costume Group", "Food Vendor" and "Presenter".

    Whichever the user selects, it is going to show and hide fields that are relevant to their category. I want to be able to allow them two of these categories and show the respect fields, but I can't get this to work. I've tried rearranging the conditions, creating specific conditions with two categories, with all, with any, and it doesn't seem to work.

    Does anybody know if the problem is me not knowing how to properly set up the conditions or maybe jotform takes each condition independently? I appreciate the any help.

    Page URL:

  • Profile Image

    Answered by Huberson on April 07, 2016 at 04:24 PM

    Actually it looks like all your conditions do are hiding fields based on a specific selection. A better way to do this is to hide all the fields you do not want to be visible when the form load, then use conditions to show only specific fields based on what is chosen.

    You can hide fields by clicking the gear icon then 'Hide Fields':

    If you need more assistance we will be here to help you.

  • Profile Image

    Answered by anderfernandes on April 07, 2016 at 04:49 PM

    It works!!! Thank you so much!!!

  • Profile Image
    JotForm Support

    Answered by Mike_G on April 07, 2016 at 05:13 PM

    On behalf of my colleague, Huberson, you are most welcome. Feel free to contact us anytime if you have any other questions or concerns. Thank you.