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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    I have 10 Incomplete Submissions but the payments WHERE made to my PayPal account.

    Asked by serienoir on April 07, 2016 at 04:20 PM

    If I manually complete these will they be charged again?

    Page URL:
    https://form.jotform.com/30355965304151

    Submissions paypal account
  • Profile Image

    Answered by victor on April 07, 2016 at 04:56 PM

    When you manually complete an incomplete submission, it will remove it from the list and place it as it was paid. As indicated in our users guide, Paypal Incomplete Payments FAQ , it will not get charge. It will only be removed from the list.

    Clicking the 'complete submission' button on the list of incomplete payment submissions will NOT process payments. It will simply trigger the post-submission actions and dump the data to the submissions list, as if it was paid for (but not really).

    Please let us know if you require additional information.