My order forms haven’t been working for my customers for awhile now.

  • paulinesuarez
    Asked on April 11, 2016 at 2:55 AM
    Hi,
    My order forms haven’t been working for my customers for awhile now. They work only when I access it as admin of the facebook pages. Here are the links:
    https://www.facebook.com/gypsysoulmanila/app/684336108254110/
    https://www.facebook.com/MoonbeamByPolina/app/684336108254110/
  • Chriistian Jotform Support
    Replied on April 11, 2016 at 3:02 AM

    I made a test submission to your form, and it appears that I was able to send a submission without any issue. I cannot seem to replicate the issue your customers are encountering.

    My order forms haven’t been working for my customers for awhile now Screenshot 20

    Can you please provide further information about the issue that your customers are encountering in your form on facebook? It would also help if you can send us a screenshot of the issue. Here's how: How to add screenshots/images to questions to the support forum?

    We will wait for your reply.
    Regards.