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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Not receiving forms by email

    Asked by FAF2015 on April 12, 2016 at 12:02 PM

    I am not receiving my forms by email, I cannot figure out why. Any assistance is greatly appreciated.

    email receiving notification bouncing email
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    Answered by Huberson on April 12, 2016 at 01:19 PM

    I have verified the log for your email and indeed notice that some notification failed but the most recent one were sent successfully. It might have been caused by the email being in bounce list.

    How-to-setup-email-alerts-to-prevent-emails-not-being-received-issues

     

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