What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Preview Before Submit Widget: Can we show a 'please wait' text upon submission?

    Asked by melodicsounds on April 12, 2016 at 04:23 PM

    Processing transaction loading animation

    i have a form that is prepopulated by our sales managers to our clients, they only see the info and pay. We have stripe connected, wondering if we can add some code or something to add a "loading" or "transaction on course" or "Please wait, don't refresh this page while transaction is being done". With an animation. Is this possible?


    Example of the prepopulated form: https://goo.gl/OzFUWs

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    JotForm Support

    Answered by Mike on April 12, 2016 at 05:03 PM

    We show the 'please wait' message upon the form submission, but this feature is not currently available for the Preview Before Submit widget which is used on your form.

    I have added a ticket to our system to see if we can implement the same functionality for the Preview Before Submit widget. There is no ETA for when it will be implemented, but we will let you know if we have any updates.

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    JotForm Support

    Answered by TitusN on July 07, 2016 at 03:12 AM

    This has been activated. The "Please wait.." text will be displayed if the form takes a few seconds or more to complete saving. 

    Please check - let us know.