What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Change the my user ID?

    Asked by abcmanagement on April 12, 2016 at 04:48 PM

    I want to change my user ID to something shorter. Is it harder to do? what happen to my old forms and links to old forms?

    user ID username change username
  • Profile Image

    Answered by Ben on April 12, 2016 at 05:34 PM

    I presume that you would like to change your current username abcmanagement into something else?

    If so do let us know 3 usernames in order of preference and we will change your username into the first one available.

    Since you mention the links to forms, do let us know more details in regards to the same.

  • Profile Image

    Answered by abcmanagement on April 12, 2016 at 07:45 PM
    I want something short Like "FormA", "FormAB" "FormAAA". I have website
    www.ancmanagementllc.com and I have many buttons linked to different forms.
    Thanks
    ...
  • Profile Image
    JotForm Support

    Answered by liyam on April 12, 2016 at 11:38 PM

    Hello abcmanagement,

    FormAB is available, as well as FormAAA. We can change your username to any of these. Please provide us your preferred one and we'll go ahead and change it for you.

    With regarding the links to forms into a website, please do take note that by default, usernames will not appear on form links.  Perhaps if you can share with us more details of what you want to achieve, we can help you further.

    Looking forward to your response.

  • Profile Image

    Answered by abcmanagement on April 13, 2016 at 01:45 AM
    FormAB is fine. Do I need to change the link to "
    http://www.jotformpro.com/formAB/Pet"? "
    http://www.jotformpro.com/abcmanagement/Pet" is the current link address to
    my form. It looks my user ID is part of form web address.
    ...
  • Profile Image
    JotForm Support

    Answered by jonathan on April 13, 2016 at 03:47 AM

    Yes that is correct. If you are using custom URL names on your forms, and you are will change your current username, you will need to update all your form's that uses custom URL name to the new username you will use.

    Please confirm if want us to proceed with the change username you requested.

    Thanks.