Remove Custom URL form a form to use it with another form

  • specsaversilearn
    Asked on April 13, 2016 at 9:28 AM

    Hi.

    I have deleted an old form and created a new form, the url https://form.jotform.com/specsaversilearn/owl I want to use again as it is in our print but it is saying the slug is still in use.

     

    Screen shot on how it should look

    Jotform Thread 817326 Screenshot
  • Huberson
    Replied on April 13, 2016 at 12:10 PM

    The reason why you cannot use the custom URL is because it is not possible to have two forms with the same URL.

    The form with that custom URL - https://form.jotform.com/specsaversilearn/owl  is still accessible. You need to release the slug from that form first before you can use it on another form.

    Remove Custom URL form a form to use it with another form Image 1 Screenshot 20