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    Remove Custom URL form a form to use it with another form

    Asked by specsaversilearn on April 13, 2016 at 09:28 AM

    Hi.

    I have deleted an old form and created a new form, the url https://form.jotform.com/specsaversilearn/owl I want to use again as it is in our print but it is saying the slug is still in use.

     

    Screen shot on how it should look

    Page URL:
    https://form.jotform.com/specsaversilearn/owl

    Screenshot
    JotForm custom url slug remove custom url
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    Answered by Huberson on April 13, 2016 at 12:10 PM

    The reason why you cannot use the custom URL is because it is not possible to have two forms with the same URL.

    The form with that custom URL - https://form.jotform.com/specsaversilearn/owl  is still accessible. You need to release the slug from that form first before you can use it on another form.