What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Changes are saved, but not changed in form on web?

    Asked by starkglass on April 13, 2016 at 09:40 AM

    Hi, I added some rows to my form, saved and check it on web, but on web page are not any changes.


    Any tips?

    Page URL:

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    JotForm Support

    Answered by BJoanna on April 13, 2016 at 12:25 PM

    Webpage you provided is unavailable. 

    Please provide us correct URL of your embedded form. 

    There was an issue with the forms that are in the EU region. Our developers have fixed this issue. Probably because of that your embedded form was not updated right away when you added additional fields to your form.

    If the issue is not resolved, please provide us correct URL of webpage where your form is embedded.

    Let us know if you need further assistance.