What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Shared forms no longer available

    Asked by doyinck on April 13, 2016 at 02:16 PM

    The registration forms were in the My Forms window a couple of hours ago and now they are not. What is going on?

    Here is one of the webpages previously created. https://form.jotform.com/51184112757150

    Please advise a/s/a/p.

    Thank you!

    Page URL:
    https://form.jotform.com/51184112757150

    forms disappeared My Forms JotForm and href
  • Profile Image
    JotForm Support

    Answered by david on April 13, 2016 at 03:21 PM

    The form you referenced belongs to the user "MUCertOffice".  If the form had been shared with you as a sub-user, they may no longer be sharing the form with you or may need to share it with you once again.