What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Test email is sent to wrong address

    Asked by oscarquijanodelmar on April 13, 2016 at 03:07 PM
    HI I NEED THIS FORM THIS FORM "CUADRANGULAR CONVENCION 2016" NOTIFICATIONS TO BE SENT TO THIS EMAIL (Cuadrangularenmexico@hotmail.com) I HAVE TRIED EVERYTHING BUT IT IS STILL SENT TO MY ACCOUNT EMAIL... CAN YOU HELP ME?
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    JotForm Support

    Answered by Mike on April 13, 2016 at 03:12 PM

    The 'Test Email' button will always use an email address associated with your JotForm account.

    However, the form submissions are being emailed to the recipient(s) specified on your form email notifications. It means, that you can submit a test form entry and it will be emailed to the correct recipient.

    Your form email notification is already configured to use the cuadrangularenmexico@hotmail.com recipient email address.

    If you need any further assistance, please let us know.