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    How can autoresponders sent after edits include PDF attachments

    Asked by Intactsbd on April 14, 2016 at 09:54 AM

    On our form, an Auto Responder email is sent to a group with a new entry.  Attachments that are provided with that entry, are included with that email.  When a modification is made to an entry, subsequent Auto Responder emails are sent however, the attachments do not get included on those emails.  Why and how do I fix this?

     

     

    Page URL:
    http://ontario.intactinsurance.com/sbdsupport/

    Emails Auto Responder Email email
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    Answered by Ben on April 14, 2016 at 11:31 AM

    Unfortunately autoresponder will not do the same. The only way to do that would be to use email notifier.

    That will allow you to get the email with attachment each time.

    When you set it up, instead of typing the email, you could type in the field tag such as {email}

    You will need to find your email tag by following the steps here: How to find Field IDs & Names

    On the form https://form.jotform.com/form/53286961563970 that you have embedded on the page you have mentioned above the tag is {email}

    If you happen to have any issues while doing the same, do let us know.